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We ship globally from our Perth and Sydney warehouses. All parcels and bank transactions are discreet to maintain your privacy. You can expect to see "Rosie Rees PTY LTD" instead of Yoni Pleasure Palace.

Parcels are discreetly packaged and dispatched from the local distribution centre within 1-3 days of receiving the order (excluding pre-orders).

For domestic deliveries in Australia:

• Standard: Allow 2-6 business days for delivery once dispatched. 
• Express:  Allow 1-3 business days for delivery once dispatched. 

For international orders:

• DHL Express: Transit time varies but typically between 2 to 10 business days. 
• AusPost:  Delivery times can take anywhere between 9 to 25 business days. 

*Please note that choosing express postage refers to the shipping method and does not mean immediate dispatch.

For information regarding tracking your order, order changes or customs taxes please click here.

Customs Duties & Import Fees

Please note that Yoni Pleasure Palace is not responsible for any import duties, taxes, or customs charges that may be applied to your order. These fees are determined by your local customs authority and must be paid directly to the courier (e.g. DHL) before your parcel can be delivered.

Because the majority of our products are manufactured in China, some countries (including the USA) may apply tariffs or additional import duties. The amount charged varies from country to country, and we are unable to provide an exact quote in advance.

⚠️ Important:

• Import duties and taxes must be paid by the customer to release the parcel.
  
• If you refuse to pay these fees, your order will be returned to us as Return to Sender.
  
• In this case, a store credit will only be issued once the parcel has been received back at our warehouse.
  
• The store credit will be minus the return shipping fee charged by the courier and, in some cases, the import fee back into Australia.
  

We recommend familiarizing yourself with your country’s import regulations before purchasing. If you are unsure, please contact us prior to placing your order.